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FAQ

FAQs

Shipping Status: We are still shipping Standard & Rush orders as usual. 
 
Return Status: We’ve extended our Returns Window to 30 days. Please note, there may be potential delays in returns shipping and processing. Please allow for 14 days from the date your return is 'Delivered' at our warehouse for any refunds, exchanges to be issued.
 
Health & Safety: Our warehouse team is taking utmost precaution to keep their teams safe, and their facilities clean. Together, we’re taking it day by day and will continue to follow the guidance of the CDC, WHO and NHS.
 
You’ve got questions and we’ve (most likely) got answers. If there’s something we haven’t covered, or if you’d like to talk to a real person, we’d love to hear from you.
Email us at shop@scandica.shop and we’ll get back to you within 24 hrs, M-F.

Frequently asked questions

Write some useful information about your shipping details

Link to your shipping policy.

Let your customers know if you offer free delivery for certain types of orders

Link to your offers page.

Show customers how much time they have for testing your products

Link to your returns policy.